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Internal Account Manager
Tyne and wear (Full Time, Permanent) £18,000 / Year (OTE £40,000)
Internal Account Manager - Tyne and Wear, North East
The Company:
Founded in 2000, our client is a UK market leader in the provision of on-demand collaboration software. The solution is a means of improving the project management process, providing a comprehensive toolset for online collaboration, document control, information management - and much more.
Our client now operates throughout the world, in many diverse markets, with a client list that is the envy of all in the industry.
The Role:
Our client is seeking to recruit an Internal Account Manager to make a significant contribution to the continued growth and success of the company through the development of new business relationships in the UK construction sector.
Joining the established Internal Sales Team you will be responsible for monitoring construction market trends, setting up appointments for the sales team and manage the diary accordingly. You will be required to contact current and potential clients by telephone and book appointments for the Key Account Managers to attend.
You will have relationships with all members of the Account Management, Marketing, Development and Technical Support teams; plus current and potential clients.
Main Duties:
Contact existing and potential clients, contractors and consultants by telephone on a daily basis. Work with Key Account Management team to target all Glennigan other project specific leads and strategically develop new business accounts Manage sales development campaigns Conduct suitable research of markets, clients, competing products and competitor organisations. Build up a database of suitable leads and potential new business contacts. Establish new business relationships through contact via telephone, email and direct mail to both cold and warm leads. Ensure that targets for establishing initial contact with sales leads are met. Set up appointments for the sales team and manage the diary accordingly. Liaise with the field sales team to provide information on leads generated. Respond to customer service telephone calls and emails as required. Resolve, or provide advice on how to resolve, customer queries. Request and respond to relevant information from the client to generate new business opportunities. Send out product information to clients. Assist with the development of robust and accurate proposal and contract documentation as required. Undertake additional duties as requested by the Internal Sales Team Manager.
The Individual:
You will have an excellent understanding of the construction sector and an appreciation of the challenges that construction clients/contractors face when delivering new projects through an external supply chain. You will be proactive and confident with a strong professional image, sound understanding of technology and the role it plays in the Construction sector. You will have: A proven track record of selling into the construction sector at an enterprise, regional and project level. Understanding of the construction sector and the role that collaboration plays. Strong understanding of the individual roles played by clients, contractor and consultant organisations with specific bias toward client organisations. Understanding of the full construction project lifecycle (RIBA). Excellent IT skills. Organised and methodical approach to work. Target driven.
